Returns & Exchanges
At LookerOnline, we want you to be completely satisfied with your purchase. If your new eyewear isn't the perfect fit, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the eyewear in its original designer case and packaging, ensuring all tags, cleaning cloths, and authenticity certificates are included.
Label and Ship
Print your prepaid shipping label, attach it securely to the outside of the box, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned items for original condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing